Daily inbound calls total calls received per day
40
51,000
Missed call rate % of calls that go unanswered
25%
5%60%
Appointment-related calls % that would book a visit
30%
10%95%
Average revenue per visit avg. net collected per appointment
$200
$50$600
Working days per month
20
1031
Daily calls × miss rate × appointment % × revenue / visit × working days = monthly revenue leakage
Monthly Revenue Leakage
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estimated revenue lost each month from missed calls
Projected annual leakage
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